When communicating with a deaf person, which practice best ensures understanding?

• A. Speak loudly and directly.
• B. Use a qualified interpreter.
• C. Rely on a bystander for translation.
• D. Whisper questions so they can hear you.

Answer: (B)

Effective communication with a deaf person is best achieved by using a qualified interpreter. A professional interpreter accurately translates spoken language into sign language (and vice versa), preserving meaning, nuance, and any important safety or legal information. This helps prevent misunderstandings and ensures clear, confidential communication, especially in situations that require precise terminology or instructions.

Speaking loudly doesn’t address the language barrier and can be uncomfortable or ineffective for many deaf individuals who rely on sign language or other modes of communication. Relying on a bystander for translation risks inaccuracies, lack of confidentiality, and potential misinterpretation. Whispering questions is not reliable either, as it may be inaudible or fail to convey the full message.

Using a qualified interpreter is the most reliable way to ensure understanding and accuracy.