Which statement best describes a de-escalation technique?

• A. Verbal de-escalation.
• B. Chokeholds.
• C. Use of deadly force.
• D. High-speed pursuit.

Answer: (A)

De-escalation techniques aim to reduce tension and prevent a situation from turning violent. Verbal de-escalation uses calm tone, respectful language, empathy, and active listening to defuse anger, validate concerns, and give the person time and space to think. By building rapport and offering safe options, it lowers the perceived threat and creates a path to resolve the situation without force. This makes it the best example of a de-escalation technique because the focus is on communication and safety rather than physical actions.

Chokeholds and use of deadly force are physical force options that escalate risk and can cause severe harm or death; they are not de-escalation. A high-speed pursuit increases danger to the public, the subject, and officers and similarly is not a de-escalation tactic.